Saturday, June 4, 2011

The truth about cloud-based phone systems for small office | Free ...

It is vital to filter information and separate facts from myths with all the noise about hosted phone systems for small office or cloud PBX. This way, we can set the record straight concerning this new technology that has been gaining popularity among businesses. See if what you have in your bag of knowledge is a myth or a fact.

Myth #1: Internet is only for browsing through web sites.
Fact: Internet is not just for browsing through pages of web sites, but for making VoIP phone calls as well.

Before, the Internet was just used as a platform to exchange textual data. Innovations in the area of telecommunication have changed how most forms of data are handled. For as long as they can be coded into a form that can be sent through as signals and decoded back to its original state, any data form can now be sent and received via Internet. It has indeed become an avenue for most types of data, even voice. This gave rise to the acronym VoIP or Voice over Internet Protocol. The Internet is not just for browsing through web sites or sending email anymore, but for real-time voice communication too.

Myth #2 ? Taking your business phone system to the cloud is expensive.
Fact ? Cloud-based telephone systems are inexpensive and cost-effective.

Contrary to fallacies that availing of this latest technology is expensive, you only need your existing Internet connection and phones to make and receive calls by paying only affordable monthly subscription fees. Most cloud PBX system providers today provide a VoIP phone system that lets users call without being charged with expensive long distance call fees.

Myth #3: Cloud-based PBX phone system technology is 100% Fail-free.
Fact: There is no such thing as 100% fail-free technology.

There is no technology in the world that can guarantee you that it will not experience an outage. All technologies, old and new, do experience system outage at one point. One criterion you need to consider in evaluating technologies is its reliability. When assessing reliability between two technologies, you can ask the following questions:

? How often does it fail and how fast can it recover from a failure?

? How much would you lose in your business due to a system failure?

Having these questions in mind, you can then assess whether a technology is worth using over the other. Doing a simple but pragmatic benefit-cost analysis, you can immediately assess if one technology is worth implementing. If the value of gains far exceeds costs, then you have a net gain. And if it is good for the business in the long term, it should be worth looking into.

Pick a stable service provider

Selecting a reliable cloud PBX service provider is crucial. Not all providers deliver what they promised you when you were just asking them about their service. Be shrewd and do not get fooled by promotional gimmicks that lure you into committing to months of paid service. Find providers that let you to try their service for free without any commitments. It is even better if you can find cloud PBX phone system providers that allow you to get off from their service during your subscription period anytime you choose without pre-termination charges.

Know more phone system articles and information via our website. Cloud pbx phone system gives many communication advantages for your business.It is best to know them and compare which phone system provider best suit your needs.

Source: http://brainfeedme.com/the-truth-about-cloud-based-phone-systems-for-small-office

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